Terms & Conditions

These terms apply to your use of drsusanbesman.com, the free resources offered on it, and our email and text messaging programs. They are offered by Dr. Susan Besman, Ph.D., LMFT (“we,” “us,” or “our”). By using this website or signing up for our messages, you agree to these terms.

1. Educational information, not therapy

Articles, guides, emails, the website chat assistant, and other content are for general education only. They are not medical or mental health advice, diagnosis, or treatment, and they are not a substitute for care from a qualified professional who knows your situation. Using this website, downloading a guide, or contacting us does not create a therapist–client relationship. A professional relationship begins only after a consultation, intake through Alma, and mutual agreement to work together.

2. Emergencies

This website, email, and text messages are not monitored for emergencies. If you are in crisis, call or text 988 (Suicide & Crisis Lifeline), call 911, or go to the nearest emergency room.

3. Please don’t send health information

Website forms, email, text messages, chat, and social media are not secure channels for confidential health information. Please share clinical details only through the Alma portal or in session.

4. Text messaging program terms

• Program: Dr. Susan Besman text messages, which may include appointment confirmations and reminders, replies to your questions, and, if you opt in to marketing messages, program updates and event invitations related to the REBUILD Method™.
• Consent: You opt in by providing your mobile number and checking the SMS consent box, or by texting our keyword. Consent is not a condition of booking or purchasing any service.
• Frequency: Message frequency varies. Appointment messages are sent as needed; marketing messages are typically no more than 4 per month.
• Costs: Message and data rates may apply.
• Opt out: Reply STOP to any message to unsubscribe. You will receive one final confirmation message. Reply START to rejoin.
• Help: Reply HELP to any message, email drsusan@drsusanbesman.com, or call (561) 445-4787.
• Carriers: Carriers are not liable for delayed or undelivered messages.
• Privacy: See our SMS Privacy PolicyTerms & Conditions. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

5. Email messages

If you sign up for the free guide or newsletter, you agree to receive related emails from us. You can unsubscribe at any time using the link at the bottom of any email. See our Website Privacy Policy for how we handle your information.

6. Booking, fees, and insurance

Consultations and appointments are booked through Alma, which has its own terms and privacy policy. Fees, insurance, and cancellation policies are explained during intake and in the paperwork you receive before your first session.

7. Intellectual property

The content of this website, including text, guides, worksheets, images, and the REBUILD Method™ name and framework, belongs to Dr. Susan Besman unless otherwise noted. You are welcome to download and print free resources for your own personal use. Please don’t copy, sell, or redistribute them without written permission.

8. Links to other websites

This website links to other sites, such as Alma and social media platforms. We aren’t responsible for their content or privacy practices.

9. No guarantees

We work to keep information accurate and up to date, but the website and its content are provided “as is,” without warranties of any kind. Therapy and coaching outcomes vary from person to person, and no particular result is promised. To the fullest extent permitted by law, we are not liable for any loss or damage arising from your use of this website or its content.

10. Governing law

These terms are governed by the laws of the State of Florida.

11. Changes

We may update these terms from time to time. Changes will be posted on this page with a new effective date.

Contact

Dr. Susan Besman, Ph.D., LMFT
950 Peninsula Corporate Circle, Suite 3024, Boca Raton, FL 33487
(561) 445-4787 · drsusan@drsusanbesman.com